Contract Accounts Receivable Specialist

Contract Collections Specialist

Onsite in Hatfield, PA  

Temporary Contract Role 

COMPANY SUMMARY

At Biolyst Scientific, we understand the evolving needs of clinicians and scientists in a world of supply chain disruptions and the demand for scientific advancements. We offer more than just order fulfillment, we provide partnership, expertise, and a genuine investment in your success. Our team blends industry knowledge with passion to deliver innovative solutions that drive medical and scientific progress. We are big enough to deliver, small enough to care.

POSITION SUMMARY

The Collections Specialist is responsible for managing and collecting all the outstanding accounts receivable from clients. This role is essential in ensuring the company’s cash flow remains optimal and that clients adhere to agreed payment terms. The Collections Specialist will collaborate with various departments to resolve billing issues and ensure timely payments. 

ESSENTIAL JOB FUNCTIONS

• Accounts Receivable Management:
  • Monitor and manage accounts receivable balances.
  • Regularly review and update customer account details and payment histories.
  • Identify overdue accounts and take appropriate action to ensure timely collections.
• Collections Process:
  • Develop and implement effective collection strategies and policies.
  • Contact clients via phone, email, and mail to follow up on overdue invoices.
  • Send out regular statements, reminder letters, and collection notices.
  • Maintain accurate records of all communications and actions taken.
• Dispute Resolution:
  • Investigate and resolve billing discrepancies and disputes.
  • Work closely with the sales and customer service teams to address client concerns and facilitate payment.
• Reporting and Analysis:
  • Prepare and present regular reports on the status of accounts receivable and collections efforts.
  • Analyze trends in overdue accounts and recommend process improvements.
• Compliance and Documentation:
  • Ensure compliance with company policies and legal regulations regarding collections.
  • Maintain detailed and organized documentation of all collection activities.

SKILLS AND ABILITIES

• Strong problem-solving skills and the ability to handle complex issues.
• Professional and courteous demeanor when interacting with clients.
• Reliable and trustworthy with confidential information.
• Excellent communication and interpersonal skills.
• Ability to handle difficult conversations and negotiate payment arrangements.
• Proficient in Microsoft Office Suite, especially Excel.
• High attention to detail and strong organizational skills.
• Ability to work independently and as part of a team.

MINIMUM REQUIREMENTS

Education: Bachelor’s degree preferred.

Experience: Minimum of [1-2] years of experience in accounts receivable, finance, or a related role. Experience working directly with clients is highly desirable.

Biolyst Scientific provides equal employment opportunities to all persons and prohibits employment decisions based on race, religion, color, creed, national origin, sex, age, disability, political affiliation, protected veteran status, or sexual orientation.