Laboratory Administrative Assistant
LA Testing is seeking a Laboratory Administrative Assistant in South Pasadena, CA. This is an administrative support position for the laboratory manager and the analysts. It will oversee the shipping, receiving, distributing, and logging in of samples.
Responsibilities include but are not limited to:
Receive environmental samples and enter Chain of Custody into LIMS system
Accept shipping and handling items received by the laboratory from clients- will train
Review paperwork for all incoming samples to ensure completeness and correctness
Inspect samples to ensure sample integrity is retained and that the packaging is not compromised
Distribute samples to analysts once logged into LIMS system
Make sure all samples are placed in the proper storage area to await analysis
Generate analytical reports and enter data produced by analysts into the computer system for the production of the final, client ready report
Reports are generated in the priority in which the department managers and/or office manager assigns them
Ensure the final report is prepared within the required time frame and that the results are reported to the client in a timely manner
Mail reports and invoices to clients
Create and file final reports and invoices
Create new job/projects using proprietary database software
Answer high volume phone calls and interface with clients
Assist with customer service client questions via phone and e-mail
Act as a liaison between clients and laboratory staff
Clerical duties such as answering phones, filing, faxing, assisting clients, scanning, and mailing as necessary
Requirements:
High School Degree or equivalent
Excellent Customer Service Skills- Customer Service Experience is a plus
Science Background is desirable i.e.: science education background or laboratory experience
Excellent computer skills
Must be proficient in MS Office especially Excel and typing
Excellent communication skills with the ability to interact professionally with clientele
Willing and able to work in a fast-paced environment and multi-task
Must be able to prioritize work assignments
Must be organized and have attention to detail
Must be able to stand and sit for various lengths of time
Must be able to lift a minimum of 25 pounds
Available Shift:
Monday to Friday 9:30 a.m. to 6:00 p.m. with Saturday rotation schedule as needed.
LA Testing offers full time benefits: medical, dental, 401(k), voluntary benefits, paid time off, holiday pay and a flexible spending account. Pay range for this position is $19.00 - $20.00 per hour
To find out more information about LA Testing please visit our web site at www.latesting.com
EOE including Veterans and Disabled