Account Manager, Commercial Insurance

Join our Award-Winning Team at HUB International!

When you join the team at HUB International, you become part of the largest privately owned global insurance broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services.

In addition to winning the Gold Stevie Award for Employer of the Year in 2023, HUB is honored to be recognized by Forbes as one of America’s Best Large Employers in 2024. HUB also won the Insurance Business America’s 5-Star Diversity, Equity, and Inclusion Award for the past two years. Becoming a part of HUB means that you have the opportunity to thrive in a diverse, entrepreneurial, and fast paced team environment supported by over 17,000 professionals in 600 offices across North America.

We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture.

What You Bring:

You will be able to actively contribute to our track record of year over year growth fueled by innovative new products and services, mergers and acquisitions, and a great team of people. As part of our talent engine, you will exemplify our strong core values which drive our unique corporate culture. HUB’s entrepreneurial spirit is evident in our people, products and philanthropic initiatives and we are passionate about our talent.

We currently have an opportunity for an Account Manager to join our Commercial Lines team in our Wilmington, DE office.

The selected individual will be responsible for servicing assigned middle market commercial insurance accounts with designated Producer. Account rounding and development of new business as appropriate and in accordance with the practices, policies, and procedures of the Company.

Job Responsibilities:

Review and analyze commercial accounts for coverage, limits, etc., and make appropriate recommendations to clients.

Acquires understanding of clients’ insurance objectives and critically analyzes and compares insurance plans to determine suitability.

Develop and maintain relationships with clients to ensure that all service needs are met.

Stays abreast of changes in the insurance industry and other external conditions that may impact their clients. Makes appropriate recommendations to clients in response to those changes independent of manager approval.

Acts as liaison between clients and insurance carriers to resolve service issues. May also negotiate with underwriters and carriers. Troubleshoots claims and billing issues.

Develop new business from existing accounts and assigned leads and contribute to meeting departmental production goals.

Gather information from clients and prepare applications for submission to the Marketing Department regarding new and/or renewal coverage.

Prepare client proposals based on client’s needs, rates, and coverages.

Prepare all transactions for assigned accounts, i.e. applications, certificates of insurance, invoices, forms.

Appropriately documents conversations with clients and carrier representatives and updates all HUB computer systems and automated agency management systems.

Maintain the accuracy of data in the agency management system.

May handle collections of premiums due.

Conduct business in a manner that demonstrates an understanding of both the business and earnings implications of the Company.

Other responsibilities as assigned by Manager.

Qualifications:

Two years of commercial lines insurance experience.

Thorough knowledge of commercial lines coverages and markets.

Property and Casualty Insurance license.

High School diploma or equivalent; AA and/or college degree preferred.

Excellent oral and written communications skills.

Superior customer service and problem-solving skills.

Demonstrated proficiency with computer systems, including but not limited to Microsoft Office and automated agency management systems.

Mastery of virtual technology, including meeting scheduling, video display and screen sharing.

Ability to work in a team environment.

High level attention to detail is essential.

Excellent organizational, interpersonal, and communication skills.

What We Offer You:

At HUB International we want you to achieve an even work-life balance, and our benefits package allows you to manage your health, wellness, and financial future. HUB International will foster your learning, support your endeavors, and encourage your growth. We provide opportunities for career-driven individuals to move upward in our organization. Our successes breed your opportunity!

Benefits you may enjoy working at HUB International Mid-Atlantic, Inc:

Medical, Dental, Vision and Prescription Drug Coverage

Health Plan Reimbursement Program

Health Savings Account (HSA)

401(k) Savings Plan

Employee Assistance Program (EAP)

Comprehensive Wellness Program

Flexible Spending Accounts (FSAs)

Life and Disability Plans

Long-Term Care

Identity Theft, Group Legal, Accident, Critical Illness, Pet Insurance and many more!

Low-Cost Loan Program and Student Loan Resources

Vacation, Holiday, Sick, and Personal Time Off

Comprehensive Onboarding

Continuing Education

Flexible Work Arrangements

Dress for Your Day Dress-Code

Employee Resource Groups and Voices of HUB Employee Groups:

All HUB employees have an opportunity to get personally involved in our efforts to be an inclusive company where everyone is heard, valued, respected and everyone can be their authentic selves. An easy way to get involved is to join one of our Employee Resource Groups (ERGs) or one of the Voices of HUB Employee Groups.

Currently we have two ERGs:

HUB Women Network

HUB Black Inclusion Network

Our Voices of HUB Groups are:

Asian Pacific Islander Voices

Hispanic Voices

Native American/First Nation Voices

Pride Voices

Military Veterans/Military Spouses & Families Voices

Employees engaged in these groups all have an interest in raising awareness at HUB supporting the three-pronged D&I Strategy:

Talent – the attraction, recruitment, and hiring of the best diverse talent;

Culture - creating a culture of Inclusion and Belonging; and

Community - having a diverse lens to the societal impact that we have in communities through volunteerism and philanthropy.

Apply today!