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Events Manager

Event & Conference Services Manager | Salish Lodge & Spa

Let’s start off with the most important part-what’s in it for you:
The Perks

*Eligibility of perks is dependent upon job status

Get Paid Daily (Make any day payday)
Paid Time Off & Holiday Pay (Because Balance Matters)
Benefits - Medical, Dental, Vision, Disability, 401K, HSA/FSA Plans
Discounted Lodging, Dining, Spa, Golf, Retail & Partner Perks (Yes, Discounted Travel!)
Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
Values Based Culture (#OMGLIFE)
Culture Add (Creating Space for Fresh Perspectives)
Referral Bonus (Get Paid to Recruit)
Employee Assistance Program
“Columbia Cares” Volunteer Opportunities
Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
Online Learning Platform to Help You Develop!
Cell Phone allowance eligible
Parking/Transportation/Commuter allowance

Our Commitment to you:

“People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.

Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and a genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.

What you’ll do:

The Brass Tacks

Achieves SMART goals assigned
Creates a seamless experience for the client from sales to event management
Meets and exceeds expectations for revenue growth of assigned bookings
Responsible for forecasting revenue of assigned groups
Responds to clients within 24 hours
Establishes and maintains positive, professional relationships with clients
Creates a seamless experience for the client from sales to event management
Obtains necessary information to ensure efficient event planning, including meeting setups, food and beverage specifications, AV requirements, etc. Provides information to operating departments based on property guidelines.
Knowledgeable on contractual language and ability to explain to clients.
Monitors client’s satisfaction throughout planning and execution of event.
Client relationship building including group rebooking
Achieves client sentiment goals
Complies with accounting standards (deposits, direct billing, and pre-payment)
Confirms accurate revenue posting and client billing
Achieves sales activities, as assigned
Meets and exceeds expectations for revenue growth of assigned segments (optional function based on property requirements)
Develops and maintains favorable working relationships and open communication with all departments
Ensures all applicable standards, policies and procedures are fully implemented in all departments
Attends required meetings
May require additional job functions based on business needs, property needs, or other general requests from leadership.

The Nitty Gritty

Minimum of two years of hospitality event experience
Strong sales and negotiation skills
Ability to read/write business correspondence effectively
Ability to add, subtract, multiply and divide in all applicable units of measure, using whole numbers, fractions, and decimals. Ability to compute discounts, interest, commissions, proportions, and percentages.
Strong management skills, including time management, information analysis, planning and organizing, decision making, problem solving, and delivery of results.
Strong interpersonal influence skills, including coaching, motivating, delegating, and relationship-building.
Ability to travel as needed (including air or car, hotel overnight stays, and client entertainment.)
Computer literacy in Microsoft Office; Word, PowerPoint, Teams, OneNote, and Excel.

Don’t meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.

Where you’ll work:
Consistently ranked among the best small resorts in the world, the Salish Lodge & Spa overlooks the 268-foot Snoqualmie Falls. This iconic Pacific Northwest lodge has a world-renowned spa offering regionally inspired treatments, two restaurants providing a luxuriously comfortable and memorable dining experience, and award-winning wine list and a variety of nearby recreational activities. The resort is located 30 minutes east of downtown Seattle and within 40 minutes from Seattle-Tacoma International Airport.

The Fine Print
Columbia Hospitality, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values.

Columbia Hospitality is a national management and consulting company with more than 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members.