People & Culture Coordinator (HR)

People & Culture Coordinator | Hotel Zoso & Palm Mountain Resort & Spa

Let’s start off with the most important part-what’s in it for you:

The Perks 

*Eligibility of perks is dependent upon job status 

• Get Paid Daily (Make any day payday)
• Paid Time off & Holiday Pay (Because Balance Matters)
• Benefits - Medical, Dental, Vision, Disability, 401K
• HSA/FSA Plans -with employer contribution
• Values Based Culture (#OMGLIFE)
• Culture Add (Creating Space for Fresh Perspectives)
• Referral Bonus (Get Paid to Recruit)
• Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
• Employee Assistance Program
• “Columbia Cares” Volunteer Opportunities
• Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
• Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
• Online Learning Platform to Help You Grow!
• Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)

Our Commitment to you:

“People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.

Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and a genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.

What you’ll do:

The People & Culture Coordinator is our version of an air traffic controller. This person is the face of our department; responsible for supporting all administrative functions of the People & Culture team while providing stellar customer service directly to team members employed at our properties. This is a highly administrative position that requires skills in Excel and MS Office. The team member is a wizard at juggling emails, phone calls and balancing a variety of tasks/systems. The role will support the People & Culture and support business leaders at all levels, has a strong solution-orientation and thrive in a fast paced, but amazingly rewarding, fun environment. We are all about hospitality and saying YES!

The Brass Tacks

• Responsible for recruitment tasks from posting jobs, prescreening candidates, coordinating the interviewing process for department managers, ordering background checks / MVRs, submitting offer letters (if applicable), and hiring into Dayforce.
• Coordinates the onboarding process for Team Members to include compliance items (I9 verification, employee task list, required trainings / policy acknowledgments, etc).
• Facilitates and ensures required trainings are completed (TMO, TMO II, PDH, Human Trafficking, and any other company/state mandated trainings).
• Drives and embraces culture by coordinating events and owning recognition programs.
• Resolves pay inconsistencies and timekeeping issues with team members and managers.
• Actas first point of contact for admin tasks related to our HRIS (Dayforce) including submitting forms, managing work assignments, processing approvals, etc.
• Maintains and oversees team member files within Dayforce and other confidential information within the department.
• Maintains and tracks required certifications and licenses (food handler card, alcohol serving permit, etc.)
• Requests driver’s DMV records annually from their start date.
• Lead Pulse Survey efforts, ensuring team members have the access needed to complete the survey – troubleshooting with People Systems as needed.
• Coordinates health/wellness program, company discounts, Beekeeper champion, and answering P&C related questions.
• Liaison between team members, managers, and the SSC Specialist for benefits, leave of absences, workers compensation, payroll, etc.
• Refer and/or escalate any employee relations issues to the Department Manager, General Manager, and/or Business Partner.
• Audit timesheets weekly to identify errors and inform the department manager/General Manager.
• Review attestation report weekly and follow up as needed.
• Review I9 incompletion list weekly to ensure that team members have a completed I9 on file within required timeframe.
• Responsible for completing quarterly compliance checklists.
• Respond to and/or process all team members’ voicemails, emails, and requests in a timely fashion (within 24 – 48 hours).
• Splits time between Hotel Zoso (3 full days, 2 half days) and Palm Mountain Resort & Spa (2 half days).
• Perform other duties as assigned.

The Nitty Gritty

• Excellent Customer Service Skills
• Strong computer skills
• Proficient in Microsoft Office with advanced knowledge of Excel (Pivot Tables a MUST)
• Excellent written and verbal communication skills
• Detail oriented
• Working knowledge of all applicable HR laws, codes, and regulations
• Works well in both team oriented and autonomous environments
• Ability to exercise sound judgment, integrity and professionalism in all transactions, including communicating and working with confidential and sensitive information
• Ability to produce high quality work, be flexible, prioritize business demands, anticipate needs, be proactive, and take initiative

Don’t meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles. 

Where you’ll work:
Hotel Zoso provides the perfect combination of location, relaxation, and inspiration. Easy airport access, The Spa, weekend pool parties, and California-inspired cuisine at The Kitchen are just a few of the amenities offered onsite. Hotel Zoso is ideally located in the epicenter of Palm Springs, where guests can explore restaurants, shops, galleries, and live entertainment.
 

The Fine Print
Columbia Hospitality, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values.

Accountability | Creativity | Enthusiasm | Honesty | Inclusion | Respect

Columbia Hospitality is a national management and consulting company with more than 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members