Customer Success Associate

Customer Success Associate

Subject: Join Our Team as a Customer Success Associate!

Are you passionate about software technology, supply chain, and ready to make a global impact? We're excited to announce a fantastic opportunity to join our innovative team as a Customer Success Associate.

 We specialize in providing cutting-edge software solutions for international ocean and air cargo freight forwarders, as well as customs brokers. With a focus on excellence and customer satisfaction, we're dedicated to revolutionizing the industry through technology and innovation.

**Key Responsibilities:**

- Focus on understanding our customers and their business, and build genuine relationships with them

- Help our customers solve their problem and get the most value from our solution

- Lead customers make success by analyzing data and fully utilizing our software

- Continuously challenge to status quo and improve the process

- Build a new company culture with global team members

- Stay updated on industry trends and best practices for customer success

**Qualifications:**

- Proficiency in English and other languages are plus, with excellent writing and communication skills in both language will be favorable

- Entrepreneurial mindsets and comfortable working in a fast-paced environment

- Creative thinking and problem-solving abilities.

**Why Join Us:**

- Opportunity to work with a dynamic team at the forefront of technology in the freight forwarding and customs brokerage industry.

- Competitive compensation package with opportunities for growth and advancement.

- Flexible work environment and supportive company culture.

- Access to ongoing learning and development resources.

If you're ready to take on this exciting challenge and contribute to our global mission, we'd love to hear from you! Please submit your resume and a cover letter highlighting your relevant experience