Night-time Customer Service Representative Remote

Lifequotes.com is Weekend Customer Service Representatives

This job is 100% Inbound with NO Cold Calling

Location: Remote

Time Commitment: 20-28 hrs. per week

Shifts: 6PM-10PM CST Monday through Friday

Education Requirement: Must have completed (or be currently enrolled) in a 4-year college degree with a business-related major (or MBA)

Pay: $18/hr 

No call center experience? PERFECT! We will provide all the call center training and scripts you will need to be successful! 

Who We Are:

Award-winning LifeQuotes.com is a vibrant, profitable nationally recognized leader in the life insurance market with 400,000+ families protected over the past 40 years. We offer the largest selection of instant life insurance quotes on the internet (50 highly rated life insurers) and we allow customers to buy from the company of their choice.

Our consistent 97% customer satisfaction index proves that this radical pro-consumer model works. We're a full-service, 5-state life insurance agency that offers term life, whole life, final expense life and universal life policies - whatever best fits the customer. In fact, the customer comes first in everything we say and do.

What We’re Looking For:

Our team is looking to bring on customer-obsessed, night owls and energetic remote customer service representatives to answer inbound calls and complete quick Health and Lifestyle questionnaires with customers via phone.

Prospective customers contact us as a result of our national advertising and partnership arrangements. The beauty of this business model is that the customer reaches out to us - you don't have to do a thing.

This role requires that you be friendly, upbeat, patient and understanding on every call -- no high pressure here -- and that you have superb script-reading abilities. 

What You’ll Need:

• Residency in AL, AK, AZ, AR, CO, CT, DE, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD,TN, TX, UT, VT, VA,WA, WV, WI, or WY is required as is a current, valid driver license that matches your current residence address
• A state-issued life insurance license in hand on your start date (we'll reimburse)
• Availability to work nights, weekends and some weekdays
• Ability to read scripts clearly and verbatim in order to render our famous customer service the right way
• Positive “customer-first” attitude - we’re huge customer advocates and will expect you to treat every caller as if they’re a long-lost cousin.
• Strong sense of internal motivation - coachability is a must!
• A completed or in-progress 4-year degree in business, economics or a business-related major

Benefits Offered to Part-Timers

• $18 per hour.
• Paid Holidays and often DOUBLE PAY IF YOU ELECT TO WORK HOLIDAYS!
• 401K”

We are looking for customer service representatives to work from 6pm-10pm CST Monday - Friday. This is a busy call center job where you will be answering inbound phone calls from life insurance buyers who want to buy. 

Our customer service team:

• Answer phone calls, provide scripted dialogue, stay friendly
• Complete Health and Lifestyle questions, using a script, with customers via phone
• Work 6pm-10pm CST Monday - Friday
   

CLICK HERE to access the pre-screen questionnaire! No application will be reviewed if the prescreen answers are not attached.