Community Support Speclisist

Looking to start your career off in Real Estate? Are you currently a senior in college, graduating in spring 2024? Come join our team in Dallas, TX, as a Community Support Specialist. 

***This position will start in June 2024***

The Community Support Specialist supports the Company’s goals related to the financial facets of onsite operations by completing accounting, bookkeeping, and other financial responsibilities related to the assigned portfolios of communities. Additionally, the Community Support Specialist will prepare financial close out, ensure accuracy and process all payables, and will be responsible for resident and vendor communication and related accounting and financial transactions as necessary.

1. Contributes to and facilitates an optimized consumer experience in a virtual environment via phone, email, or other technologies.

2.    Conducts detailed reviews and processes onsite operational expenses for payment by reconciling work performed, confirming receipt of goods, and coding expenses to appropriate Chart of Account codes. Additional, manages communication between the vendor/contractor, accounting, and the client/owner as needed. 

3.    Communication with residents regarding account balances, implements procedures for collecting on delinquent accounts, and enforce lease contracts to maximize revenue.

4.    Follows the Company’s established procedures related to regaining possession of apartments by following proper notice requirements, filing of documents with legal representation. Ensuring proper communication and coordination of the processes for representation in court with local onsite teams and legal counsel.

5.    Detailed review and completion of final accounting procedures to ensure accurate billing and minimize liability of damages to communities. 

6.    Conducts detailed reviews and processes onsite operational expenses for payment by reconciling work performed or products purchased, codes expenses to appropriate Chart of Account codes, and manages communication between the vendor/contractor, accounting, and the client/owner as needed.

7.    Coordinates setting up new vendors, contractors, and other service providers for payment, contacts vendors and others as needed to research and resolve invoice and payment disputes and issue payments.

8.    Reviews utility billing resident charges to ensure accuracy and coordinates with onsite teams to address unit level discrepancies.

9.    Assists with administrative paperwork within the resident lifecycle to include but not limited to move-in and move- out procedures, resident renewal processes, resident file audits, resident insurance audits, and other administrative tasks as necessary.

10.    Promotes resident satisfaction and retention by responding to questions and requests in a timely manner, and taking appropriate action to resolve and address resident account related issues.

Qualifications:

Currently enrolled in a 4-year degree program, graduating in Spring 2024.

***This position will start in June 2024***