Clinical Team Manager - Community Crisis Stabilization
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Community Crisis Stabilization Clinical Team Manager- Norwood
The Community Crisis Stabilization (CCS) Clinical Team Manager (CTM) oversees the clinical treatment and services at the program, including individual and group therapy, case management, and peer support. The CTM directly supervises the clinical, case management and peer support staff in addition to clinical interns. The CTM creates the weekly milieu programming/schedule, ensuring that groups and activities are clinically relevant to the persons served. The CTM will also develop and support the development of new psychoeducational and therapeutic groups. The Clinical Team Manager (CTM) leads clinical discussions in interdisciplinary rounds. The CTM is the lead coordinator from Respite to the Adult Community Behavioral Health Center (CBHC) Component Team and other key stakeholders and collateral contracts with Respite.
The CTM holds a caseload up to 6 individuals, and therefore must also perform key clinical duties for their caseload including: conducting comprehensive assessments inclusive of the use of standardized assessment tools for suicide risk, brief crisis counseling, individualized risk management/safety planning, psychoeducation, discharge planning, and care coordination. Other responsibilities include providing direct clinical services to clients in the CCS (individual and group treatment, family meetings, treatment team meetings); clinical documentation (intakes, treatment plans, discharge summaries); case management and discharge planning; clinical guidance and consultation to Milieu counselors, LPNs and Certified Peer Specialists/Recovery Coaches. May occasionally need to provide care in the community.
The CTM is a vital role and will be responsible for the following:
- Oversees the clinical treatment within the CCS program
- Provides clinical leadership in interdisciplinary rounds
- Provides clinical supervision to clinicians, clinical interns, and peers in addition to clinical guidance to interdisciplinary team members.
- Responsible for the case management and discharge planning of CCS persons served.
- Assists in the development of program policies and practices with client, and staff, safety in mind.
- Evaluates persons served on an ongoing basis to assess for safety and continued need for CCS services.
- Completes all necessary clinical documentation, including admission notes, intakes, treatment plans, and discharge plans.
Schedule: Full time; hybrid schedule. Monday- Friday 8a- 4p or 9am- 5pm
Pay Rate: $38.13/hour unlicensed or $39.62/hour Independently licensed
Why You'll Love Riverside
We make a true difference in people’s lives through rewarding work. Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Riverside was named a Boston Globe Top Workplace in 2022 and a best-in-state employer by Forbes.
Benefits include:
- Comprehensive, high-quality health, dental, and vision insurance options
- Flexible Spending Accounts – both medical and dependent care
- Eleven paid holidays
- Separate accruals for vacation (increases with tenure), personal, and sick time
- Tax-deferred 403(b) retirement savings plan with employer match
- Employee Assistance Plan / Travel Assistance Plan
- Employee bonus for referrals resulting in hiring
- Discounts to movie theaters, sporting, and entertainment events
- Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee
Learn more about our benefits and culture:
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Required Skills
- Excellent communication, interpersonal and organizational skills required.
- Strong computer fluency in Microsoft Office and web-based productivity tools, especially Excel and Word required.
- Valid driver’s license and regular access to a reliable vehicle required.
Required Experience
- Master’s in Social Work, Psychology, or related field (clinical degree that provides a path to independent licensure) required.
- Independent Licensure strongly preferred; within 1 year of independent licensure required
- At least 3 years’ experience in behavioral health settings, including mental health, substance use, and/or co-occurring clients and treatment strategies required. Experience in an acute setting (e.g. CCS, inpatient, MCI/Crisis strongly preferred).
Riverside Community Care is dedicated to respect, integrity and engagement of all individuals. We are committed to building an inclusive and culturally competent organization and we value the richness of having a diverse applicant pool. As an employer committed to equal opportunity, all qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, marital status, sexual orientation, military status, national origin, disability, or any other characteristic as established by law.