Office Coordinator, New York City Locations
When joining us as an Office Coordinator, one will find meaningful work and become part of a team where everyone plays a significant role in the fight against cancer. Join us in making a difference in the lives of others. This is a life’s calling!
We are looking for Office Coordinators to join the team in our Manhattan locations on the Upper East Side.
You Will:
- Use your strong customer service and multi-tasking abilities to support a practice by providing administrative support to the clinical team.
- Function as the primary point of contact for patients and field calls in a call center environment.
- Communicate effectively with the clinical teams via email, phone, and in person and follow up on pending items within the appropriate timeframes.
- Update and maintain the electronic medical records (EMR), schedule and coordinate appointments for patients, and respond to messages on the patient portal.
You Are:
- An effective communicator, capable of resolving how to reach different audiences.
- Adept at building partnerships to meet shared objectives and goals.
- Flexible in your approach and demeanor to align with the shifting demands of evolving circumstances.
You Have:
- Experience in customer/patient service is strongly preferred.
- A proven dedication to healthcare through work, internship, or volunteer experience
- Ability to handle acutely ill patients in stressful situations with a positive demeanor.
- Strong digital literacy and organizational skills. #LIHybrid
Hours: Monday-Friday 9:00 am-5:00 pm
Are you ready to learn more about our Benefits?
Pay Range: $22.62 - $34.06/hour
Please click to learn more about MSK’s compensation philosophy.