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Location: On Site in Syracuse, NY (HQ)

Role Summary:

We are looking for a talented individual, seeking an entry level role, to join our team as a Billing Specialist. The Billing Specialist is responsible for coordinating with other departments to ensure the accuracy of invoices, apply correct pricing structures, and correspond with clients to resolve any billing related issues.

Salary Range: $20 to $25 per hour (Based on Experience)

Responsibilities:

  • Maintain strong customer service through daily communication with clients.
  • Manage the status of accounts, identify inconsistencies and resolve client billing inquiries.
  • Provide solutions to any billing related concerns of clients.
  • Create and maintain client accounts, including changes in name, address, service and rates.
  • Perform day to day financial transactions including verifying, classifying, computing, posting and recording accounts receivable data.
  • Prepare and send invoices.
  • Assume the receiving and sorting of incoming payments.
  • Verify billing accounts with accounts receivable ledger to ensure that all payments are accounted for and properly posted.
  • Write comprehensive reports on billing activity with clear and reliable data.

Basic Qualifications:

  • Associate’s Degree in Accounting, Finance or Economics.
  • Excellent interpersonal and communication skills, including presentation and report writing.
  • Proficiency of the Microsoft Office suite (Word, Excel, PowerPoint).

Preferred Qualifications:

  • Exceptional problem-solving and multi-tasking skills.
  • Comfortable working in a fast-paced, high-volume environment.

COVID-19 Requirements

  • Must be fully vaccinated: 2 doses of Pfizer/Moderna or 1 dose of Johnson & Johnson, 2 weeks prior or more

What awaits you at Rapid Response:

  • Medical, Dental, Vision, and 401k
  • Paid Sick Time
  • Paid Vacation Time
  • Wellness days and wellness program

About Us

Rapid Response Monitoring is a national leader in electronic security monitoring and an Essential Business, designated by the Department of Homeland Security, dedicated to protecting life and property. Founded in Syracuse in 1992, we are a critical response center focused on saving lives and protecting homes and businesses. Whether it’s a fire at a family home, an armed intruder at a business, a missing vehicle, an evening jogger, or a lone family member having a medical emergency, our “heroes” are there to help every day. Supported by teams of experts in their respective fields, our 600+ highly trained specialists are the 24/7 backbone for thousands of alarm companies across the country.

Additional Information

Rapid Response offers a competitive compensation and benefits package and dynamic and professional work environments. We also offer continued growth through our internal advancement opportunities. For more information, view our website at https://www.rrms.com/careers/. EOE, including disability/veterans.

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