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Undergraduate Information Technology Internship (Associate in Information Technology - Levels I - IV) - 2023-6809

Nevada National Security Sites (NNSS)
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Overview

Mission Support and Test Services, LLC (MSTS) manages and operates the Nevada National Security Site (NNSS) for the U.S. National Nuclear Security Administration (NNSA).  Our MISSION is to help ensure the security of the United States and its allies by providing high-hazard experimentation and incident response capabilities through operations, engineering, education, field, and integration services and by acting as environmental stewards to the Site’s Cold War legacy.  Our VISION is to be the user site of choice for large-scale, high-hazard, national security experimentation, with premier facilities and capabilities below ground, on the ground, and in the air. (See NNSS.gov for our unique capabilities.) Our 2,750+ professional, craft, and support employees are called upon to innovate, collaborate, and deliver on some of the more difficult nuclear security challenges facing the world today.  In this environment, the best ideas need to be voiced and every opinion matters.  As such, MSTS places great value on Diversity, Equity, and Inclusion and is committed to a diverse and equitable workforce, with an inclusive culture that values and celebrates the diversity of our people, talents, ideas, and perspectives.

  • MSTS offers our regular, full-time employees highly competitive salaries and benefits packages including medical, dental, and vision; both a pension and a 401k; paid time off and 96 hours of paid holidays; relocation (if located more than 75 miles from work location); tuition assistance and reimbursement; and more.  
  • MSTS is a limited liability company consisting of Honeywell International Inc. (Honeywell), Jacobs Engineering Group Inc. (Jacobs), and HII Nuclear Inc.

Responsibilities

THIS IS A CASUAL POSITION WORKING A MAXIMUM OF 900 HOURS PER CALENDAR YEAR.

 

Undergraduate Information Technology (IT) Interns will work under the direct supervision of a manager & mentor and will be provided with hands-on participation in ongoing projects at one of the most unique experimental sites in the United States. 

 

Internships are available at the following locations:

  • North Las Vegas, Nevada
  • Nevada National Security Site (65 miles northwest of Las Vegas, Nevada)
  • Los Alamos and Albuquerque, New Mexico
  • Livermore and Santa Barbara, California
  • Remote Sensing Laboratories at Nellis Air Force Base (Las Vegas, Nevada) or Andrews Air Force Base (Joint Base Andrews, Maryland)

 

We are looking for qualified and motivated Undergrad students that are pursuing a degree in:

  • Computer Science
  • Information Systems & Management Information Systems (MIS)
  • Information Technology
  • Cybersecurity
  • Information Science
  • Informatics

Duties and Responsibilities (may include and will vary depending on which department you are assigned to):

  • Provide level I support and troubleshooting for hardware, software, and/or network issues.
  • Assist with installing and upgrading hardware and software.
  • Interface with clients via Chat, Phone, Walk-in.
  • Perform client call backs.
  • Create and update Incident Tickets.
  • Draft and edit Knowledge Articles.

 

Please note these important dates for our 2024 Summer Student Program:

  • September 2023 - Application process opens
  • September 2023 - March 2024 - Candidates reviewed, interviews completed, offers extended
  • May 21st, 2024 - Summer internship Student Program begins
  • August 9th, 2024 - Summer internship Student Program concludes

Qualifications

Due to the nature of our work, US Citizenship is required for all positions.

  • Completion of the first year in a related degree program at an accredited institution. The declared degree must pertain to the department to which the student will be assigned. 
  • Must be actively enrolled in school.
  • Must have and maintain a 3.0 cumulative grade point average. (upload of current transcripts required)
  • Must have:
    • Planning/organizing skills and initiative
    • Good written and verbal communication skills
    • Able to follow directions, both written and verbal, and work independently to meet deadlines and commitments as well as part of a team.
    • Team player with good customer service skills.
  • Strong computer skills are desired, including MS Office and computer programming.
  • Strong knowledge of Excel preferred.
  • Experience installing hardware and software for personal computing needs preferred.
  • Excellent verbal and written communications skills desired.
  • Ability to interface with all levels of personnel in a professional, effective manner.
  • Pre-placement physical examination, which includes a drug screen, is required. MSTS maintains a substance abuse policy that includes random drug testing.
  • Must have a valid driver's license.

 

Ability to obtain a HSPD-12 Personal Identity Verification credential under the Department of Energy Order 206.2, ‘Identity, Credential, and Access Management,’ and Supplemental Directive NNSA SD 206.2, ‘Implementation of Personal Identity Verification for Uncleared Contractors.’

 

MSTS is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. MSTS is a background screening, drug-free workplace.

 

Hourly range for this position is $15.00 - $22.46.

 

Starting salary is determined based on the position market value, the individual candidate education and experience and internal equity.