Leadership Development Program - Associate General Manager

Leadership Development Program

**Relocation is required for this program**

**We have locations in most major cities**

National Corporate Housing is looking for a dynamic individual to join our Leadership Development Program as an Associate General Manager. This individual will be responsible for learning, executing, and mastering the core competencies of a General Manager or similar role with the expectation of ultimately leading a market. The selected person needs to have a professional image, strong communication skills, dynamic sales, operations, and leadership skills, and excellent guest experience.

 * This role is a manager in training position. It is the expectation that upon mastering all roles within a market including the General Manager position, the selected individual will be promoted to leadership position in the area that best fits the associate based on skill level and company need. Upon completion of the program, the individual will be placed and likely relocate to a new market or department based on openings within the organizations’ portfolio to lead and drive year-round profitability. This role does require an initial relocation to complete training and a second (permanent) relocation within a 6-12 month time frame, based on each individual’s skills and experience as well as market size and location.

National Corporate Housing is a multi-brand, global leader in the hospitality arena providing temporary housing program management for global business travel and corporate relocations. National is one of the largest providers of temporary housing around the globe.

What you are focused on:

• Mastering the ins and outs of the GM role
• A keen management of daily, weekly, monthly, and quarterly, key performance indicators
• Meaningfully impacting the markets’ success
• Mastering all market level positions, alongside GM responsibilities, including but not limited to; Apartment Setup Coordinator, Guest Experience, Account Management, and outside sales
• Meaning, you’ve become a PRO at all things corporate housing – you can make the beds, impress the guests, sell the apartments, and manage the rest!
• Learning and promoting our culture to lead
• Exceeding monthly sales and operations goals
• Achieving year-round market profitability
• Promoting and upholding excellent associate satisfaction
• Interfacing with senior management and C-Suite
• Delivering exceptional guest experiences / Resolving guest escalations

What’s unique about this role:

• Strong company support and training
• Collaborative team dynamic– we count on each other
• No day is the same
• Having the ability to manage multiple moving parts, simultaneously, and impact our people, customers, and financials
• Entrepreneurial with the support and guidance of a corporate structure
• Rapid career growth trajectory upon completion of successful training

What’s needed to be successful in this role:

• Bachelor’s Degree is ideal or equivalent industry experience with strong financial acumen
• Minimum of 1-3 years of management or leadership experience in:
• Relocation, hospitality, property management, corporate housing, multi-unit retail or service business, travel or real estate is a plus
• Ability to manage both sales and operations focused team members is a plus
• Must be a fast paced, independent, motivated self-starter with a drive to succeed
• Strong communication and presentation skills
• Excellent customer service and guest resolution skills
• MS Office, Word, Outlook, and Excel use
• Some travel may be required

Benefits:

• Competitive Base Salary + Bonus structure
• $ 55,400 - $75,200 base salary
• Performance based bonus potential of ~$500/month
• Health, Dental and Vision insurance
• Pet Insurance
• 401K plan
• One of a kind culture with dedicated Diversity, Equity, and Inclusion Specialist and Inclusion Council
• Inclusive Awards and Recognition Program for All
• Paid time off
• Wellness program
• Complimentary use of corporate apartments for vacation or travel (when available)

Fair Labor Standards Act (FLSA): Exempt

National Corporate Housing is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status