Customer Insights and Forecasting Analyst I/II - Hybrid
This position may be considered for a hybrid work arrangement based on ALLETE’s needs. A Hybrid work arrangement means the employees position will be a blend of work performed both in-person and at an offsite location such as an employee's home office. This position will report to Duluth, MN.
RESPONSIBILITIES:
- Deliver actionable insights on how to better serve existing customers and how to retain or grow the customer base.
- Provide analytical support to the Strategic Accounts and Regional Development teams.
- Conduct market-related research to support product and services pricing, new customer program development, and regulatory filings.
- Leverage data analytics, economic analysis, customer demographics, and statistical modeling to forecast customer demand and inform company communications.
- Develop customer rate design and program offering strategies that position Minnesota Power for a rapidly evolving utility business model.
- Participate on cross-functional teams to advance customer program initiatives.
- Work with the Compliance team to provide modeling and analytics support for customer program regulatory compliance requirements, along with completing customer program evaluation.
- Corporate decisions and compliance requirements will be based on analytics, insights, and forecasts provided.
REQUIRED EDUCATION:
- Bachelor’s degree required
- Degree in economics, finance, statistics, business administration, data analytics, management information systems, or a related field preferred
REQUIRED EXPERIENCE:
Customer Insights and Forecasting Analyst I: No experience required
Customer Insights and Forecasting Analyst II: Three or more years of related or equivalent experience
SPECIAL REQUIREMENTS:
- Proficient with Microsoft Office Suite.
- Requires strong communication and interpersonal skills, strategic thinking, analytic and problem solving abilities, attention to detail and accuracy, and ability to manage conflicting priorities are
- This position may be subject to assessment of skills, job match and/or aptitude.
Employer will not sponsor Visas for position.
External applicants must apply online via www.allete.com/careers.
ALLETE is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
If you are an individual with disabilities who needs accommodation or you are having difficulty using our website to apply for employment, please contact our Human Resources department at 218-723-7553.
EEO/AA/F/M/Vet/Disabled