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Health Information Specialist/Program Assistant

If you’re passionate about equitable mental healthcare, join our team of amazing Health Information Specialists! As a Health Information Specialist, you will work with clinicians, counselors, and program leaders to track and update billing charts for youth and families enrolled in our various programs. This role is a great opportunity to familiarize yourself with the behind-the-scenes operations that make a nonprofit successful. You will use your analytical skills to prioritize projects, manage billing logistics, and communicate with your team who is equally passionate about helping children and families through the most difficult times of their lives.

At Seneca Family of Agencies, we pride ourselves on building a team of diverse staff and strongly encourage people of color to apply. Our programs are deeply engaged in conversations and trainings on Diversity, Equity, and Inclusion to bring equity and justice to the youth and families we serve. The driving force behind our growth is our commitment to providing traditionally marginalized communities a network of outstanding mental health, community-based, and educational services.


Responsibilities

  • Create and maintain client records for assigned program(s) according to HIPAA, Joint Commission, and Seneca regulations.   
  • Monitor and track required documentation, ensuring accurate completion according to established programmatic, county, and state guidelines.  
  • Verify Kaiser insurance eligibility at point of referral. 
  • Conduct Quality Assurance review of administrative, clinical, and medical documentation to ensure proper and timely completion of documents.   
  • Complete all Mental Health billing monthly in a timely manner.   
  • Investigate and resolve billing inaccuracies and billing related issues.   
  • Complete and send the daily youth census.  
  • Prepare discharge charts for off-site storage after completing technical and clinical audits. In addition, facilitate offsite records storage through the Iron Mountain vendor. 
  • Ensure appropriate and timely distribution of Incident Reports. Ensure timely submission of invoices to appropriate department(s).
  • Exchange information with external agencies in a professional manner. 
  • Update program attendance and process requests for client reports when needed.  
  • Support program by maintaining and ordering of all needed office and treatment supplies. 
  • Process Record Requests in compliance with HIPAA rules and Seneca policies and procedures. 
  • Support as co-facilitator in program groups and provide individual support to youth when needed. 
  • Coordinate projects and special events as instructed by the Program Director. 
  • Complete additional duties as requested by the program leadership and/or Central QA. 
  • Carry out responsibilities related to prevention of and safety within restraint/seclusion as per Seneca’s Equilibrium Policy.  

Qualifications

  • Education/Experience requirements:
  • Bachelor’s degree OR
  • Associate’s degree and 1 year of applicable work experience OR
  • 2 years of applicable work experience
  • Applicable work experience includes any administrative position (paid or unpaid) requiring frequent data entry, ability to prioritize multiple projects within strict deadlines, and coordination with multiple departments
  • Ability to compile and track documents according to strict guidelines and regulations
  • Excellent organizational, problem-solving, and time management skills
  • Demonstrated proficiency in Microsoft Word, Outlook, and Excel
  • Ability to collaborate with diverse co-workers, partners, and community members
  • Must be 21 years of age or older
  • Clearance of TB test, physical exam, fingerprints and any other mandatory State/Federal requirements
  • Proof of COVID-19 vaccinations and booster

Schedule

  • Full-time
  • Monday - Friday, 8am - 4pm

Benefits

  • Starting at $20.25 per hour, additional compensation provided upon passing a bilingual proficiency exam
  • Annual performance evaluations provide the potential for a generous salary increase each year 
  • Comprehensive employee benefits package, including medical, dental, vision and chiropractic coverage, as well as partially paid premiums for dependents
  • Employer-paid Employee Assistance Plan 
  • 403b Retirement Plan 
  • 4 weeks of flexible Paid Time Off 
  • Training stipend and professional development opportunities 


Please apply directly though our website by clicking here!