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CASE MANAGER I/II

General Purpose
Provides social service worker case management services to older adults, caregivers, people with disabilities, and veterans in private homes, long-term care facilities, and community locations.

Example of Duties
(Any one position does not include all of the duties listed; nor do the listed examples include all duties which may be found in positions of this class.)
 
Assesses the needs of older adults, veterans, people with disabilities, and caregivers, to determine needs and eligibility for a variety of Home and Community Based Services (HCBS).  Completes a functional and social assessment on each client; determines cost of services; develops person centered care plans for services for those eligible; authorizes service delivery; makes referrals to community resources; arranges for the delivery of appropriate services to maintain clients at home.

Performs in-home client visits in various settings, including homes and apartments. Completes regular follow-up clients evaluations; revises case management care plans as needed and acts as a liaison and advocate for clients. Maintains records on types of services being utilized; documents client contacts; tracks service units on all clients/programs; compiles reports; prepares monthly billings; operates within defined budgets for the client as authorized by the HCBS program.

Provides timely interventions, prioritization of assignments, and accurate, professional, documentation. Ensures client information is secure, confidential, and maintained consistent with Department and legal requirements. Coordinates with other human service agencies such as Adult Protective Services and Davis Behavioral Health to aid clients; prepares and processes paperwork and reports; facilitates client placement in residential living, adult foster care, or care in the home of a relative.

Arranges special projects as assigned by supervisor to prevent premature institutionalization of client, using community organization techniques to strengthen volunteer resources and awareness of existing community resources. Operates a motor vehicle in a safe manner and in compliance with all Utah laws and regulations. Performs related duties as assigned.

Education and Experience
MINIMUM QUALIFICATIONS FOR THE POSITION:
Education and Experience: (Applicants will be considered for the highest level posted for which they qualify)
Case Manager I: Graduation from a college or university with a Bachelor’s Degree in social work, gerontology, or a closely related field.
Case Manager II: Graduation from a college or university with a Bachelor’s Degree in social work, gerontology, or a closely related field, plus two (2) years of full-time related work experience. A Master’s Degree in social work, gerontology, or a closely related field may be substituted for one (1) year of experience.  
Preference for work experience as a Case Manager in the Davis County Health Department or related work experience in a public health entity.  Preference for related work experience in gerontology or senior services.
Preference for fluency in Spanish and English (fluency defined as proficiency level in both languages as evidenced by the ability to verbally interpret from English-to-Spanish and from Spanish-to-English, as well as the ability to translate written documents from English-to-Spanish and from Spanish-to-English).

Special Qualifications
Required License: Must possess a valid Social Service Worker license from the State of Utah Division of Professional and Occupational Licensing.
 
Special Qualifications:  Must pass a criminal history background investigation.

Knowledge, Skills, and Abilities
Must furnish personal transportation for on-the-job travel; employees driving a personal or a County vehicle for job related travel must possess a valid driver license and must operate a motor vehicle in a safe manner; new employees with an out-of-state license must obtain a valid Utah Driver License within sixty (60) days of hire date (exceptions for military personnel and their dependents). Employees driving a personal vehicle while on county business must maintain the minimum vehicle liability insurance as specified in the Utah Code. Necessary Knowledge, Skills and Abilities: Working knowledge of: Working knowledge of:  social casework principles and methods; community resources, funding sources; accounting concepts. Skill in using all applicable computer hardware and software. This position may require the driving of a motor vehicle; skill in operating a motor vehicle in a safe manner; ability to insure motor vehicle is operating in a safe manner; knowledge of Utah motor vehicle rules and regulations. Ability to: effectively assess and identify needed services; develop effective care plans and make appropriate referrals for other services; perform in-home visits; navigate terrain, stairs, and inclement weather conditions; relate well with senior citizens and their families; monitor expenditures and operate within a defined budget; communicate effectively (orally and in writing); follow written and oral instructions; establish and maintain effective working relationships with supervisors, other employees, clients, other agencies, and the public.
Important Information
Davis County is a drug-free workplace. All successful applicants for positions in the County must successfully pass a drug screen prior to employment.
Copies of official college transcripts, copy of valid Social Service Worker license in the State of Utah, current Motor Vehicle Report (MVR) and proof of auto insurance required.