Instructional Developer
View, Inc. (NASDAQ: VIEW) is on a mission to transform buildings to improve human health and address climate change.
We started by revitalizing something that hasn’t changed for centuries—the everyday window—and in so doing, built the technology foundation for responsive buildings that are more experiential, more human-centric, and more energy-efficient.
View Smart Windows use artificial intelligence to automatically adjust in response to the sun, eliminating the need for blinds to increase access to natural light and views, while improving thermal comfort. They also transform into transparent displays for remote collaboration, internet browsing and more—and come with a cloud-connected smart building platform that can easily be extended to improve indoor cellular coverage, enhance building security, and completely reimagine the occupant experience.
The impact of our products is profound. View buildings are 20% more energy-efficient, and research has shown that employees working next to View Smart Windows experience half as many headaches, enjoy 37 more minutes of sleep per night, and are significantly more productive. Companies around the world—including Google, Netflix, Uber, Walmart, Stanford Health Care, and countless others—have already designed our products into 75M square feet of buildings. And we are just getting started!
OUR CULTURE AND VALUES
We are committed to our culture. We actively use our culture in how we conduct business.
- Safety First
- Customer Obsession
- Drive for Excellence
- Always Learn
- Communicate Directly
- Succeed as a Team
POSITION SUMMARY
Instructional Developer will be responsible for preparing training (Lecture Learn, Virtual and e-Learning) and technical documentation (Work Instructions, Standard Operating Procedures, Training Manuals, Checklists, etc.) with the main goal to effectively communicate complex, technical information easily. Instructional Developers also create, gather, and disseminate technical information among customers, engineers, and operators.
ESSENTIAL POSITION RESPONSIBILITIES
- Determines the best medium to reach learning goals with input from multiple departments
- Designs and develops classroom as well as e-learning curriculum
- Writes and edits technical documents including Standard Operating Procedures, Work Instructions, Reference Guides, Job Aids, Checklists, etc.
- Meets with engineers, managers, and operators to learn about specific products or processes to gather and analyze learning material.
- Assesses the audience needs for whom the learning is intended; adjusts tone, medium and technical terms used to meet those needs and to ensure understanding.
- Works to meet all sets timelines and deadlines.
- Creates diagrams, charts, eLearning modules and other visual aids to assist readers in understanding a product or process.
- Gathers feedback from customers, designers, and manufacturers to improve technical documents.
- Builds and administrates courses and catalogs in Learning Management System
- Works as a team to identify and solve for business objectives
- Performs other related duties as assigned.
DESIRED SKILLS AND EXPERIENCE
- Excellent verbal and written communication skills.
- Excellent writing and grammatical skills.
- Excellent organizational skills and attention to detail.
- Understanding of ADDIE or other learning design standard
- 2 years’ experience with LMS administration
- 3-5 years’ experience with developing lecture learn and e-learning content
- Ability to present complex data in clear, concise text.
- Ability to meet deadlines and to work independently.
- Ability to edit and proofread work of colleagues.
- Proficient with Microsoft Office Suite or related software.
- Familiar with Learning software (Articulate, Adobe Creative Suite, Do Cebo, Panopto, Nimbus).
EDUCATION
- Bachelor’s degree in English, Education, Instructional Design, or related field required.
- Four years of related experience preferred.