Sales Representative - Inbound - Work From Home - USA - 032JO
Our TTEC work from home team has 41 preferred residency states. We do not hire residents of AK, CA, HI or outside of the United States
We're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Work from Home Sales Representative - Inbound. This position requires open availability 7 days a week.
Potential work schedule example:
Saturday&Sunday: 11:30am-8:00pm CST
Monday, Tuesday, & Wednesday: 1:30pm-10:00pm CST.
What you can expect:
• Fun, talented and witty teammates
• Knowledgeable, encouraging, and present leadership
• Family-friendly environment
• Free-spirited, theme-based employee events
• Diverse and community-minded organization
• Career-growth and lots of learning opportunities for aspiring minds
• Guaranteed base wage plus commission - top reps earn $33k-$37k/year
• And yes…all the competitive performance bonus opportunities, health and wellbeing, financial and income protection, and paid leave
benefits you'd expect and maybe a few that would pleasantly surprise you. For full details on our benefits, visit
https://mybenefits.ttec.com/us/candidates/.
What You'll be Doing
You take a problem and turn it into a solution. Delivering amazing experiences brings a smile to your face and you find it very rewarding. You'll use your “get it done”, high-energy, professional approach to answer in-bound calls (and emails) from customers. You'll help people every single day by taking calls, actively listening to understand customers' needs, and answering questions.
Why You? What You Bring:
Connections are everything here at TTEC. That means we connect with our customers, our teammates and most importantly with you. And the ability to connect yourself is what you bring to the table… along with the following:
• At least 3 months of sales experience
• High school diploma or GED
• Computer proficiency
• College degree or equivalent work experience preferred
• Call center experience
• Ability to field high volume calls while providing an exceptional customer service experience to new and existing customers
• Knowledge of CRM or Sales force tools preferred
The Equipment You'll Need:
- Your own computer with these technical requirements (sorry no Apple, Chrome OS or tablets)
- Internet speed > 15 Mbps. A hardwired direct connection to your home router is recommended. Wi-Fi connections are permitted on some assignments
- While we recommend a USB wired headset, if you have a headset already, you may be able to use that (except for Bluetooth headsets)
- Smart phone or another device that runs IOS or Android (iPad etc.) for your daily log-in
About TTEC
Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don’t take our word for it — check out some our women in leadership and diversity awards on TTECjobs.com.