Job Summary 

Responsibilities

• Consistently ensures all quality and safety standards are met.
• Nursing responsibility for donor safety and the safety, potency and purity of all products collected; knowledge, awareness and monitoring of signs and symptoms of impending or active emergency events, adverse reactions / complications; Ensure proper nursing management and documentation of adverse donor reactions and complications. Notify Manager and / or Medical Director according to SOP. Activate the EMS system as appropriate; serves as staff resource for donor eligibility and medical criteria.
• Complies with SOP and performs all assigned activities and maintains competency for areas trained.
• Reviews, completes, and monitor staff compliance with Safety, cGMP, competency requirements, assignments, SOPs, Memos, and other assigned tasks in a timely manner.
• Following the Daily Collection Plan, participates in donor recruitment, conversion to automated collections, and whole blood and automated donor rescheduling.
• Works closely with NCW management to actively support organizational strategic goals and donor, marketing and staff recognition and retention programs.
• Supports and complies with organizational affirmative action policy.

• Cooperate with other employees to achieve departmental and organizational objectives and to assure that daily tasks are completed appropriately.
• Actively discusses with management any ideas which may promote the development and well-being of the organization.
• Maintains open communication channels and communicates effectively and professionally.
• Checks company email at least once per day when on duty.
• Performs all duties in a professional manner, always projecting a positive role model image.
• Ensure the confidentiality of all work-related information concerning a donor / patient, the organization, other employees and volunteers.
• Provides excellent customer service and monitors customer service being provided by staff, to enhance donor experience and foster donor loyalty. Coach staff in making any needed improvements.
• Performs the On-Site Review of the Donor Records and final review of automated procedure records.
• When assigned, perform additional charge nurse duties.
• After successful training may serve as trainer for specific mastered skills.
• Maintains an awareness of legal implications of all work being performed in NCW.
• Maintains professional growth and development; increases job knowledge through continuing education via in-service meetings, NCW Education Days, etc. and reviews current literature to further strengthen working knowledge of the industry and to keep abreast of latest trends in the field.
• Must be able to work variable hours and days, including weekends. May be requested to help another fixed site location or a bloodmobile, as needed.
• Understands and adheres to the policies, procedures and standards developed as part of the San Diego Blood Bank Compliance Program.
• Encourages and stimulates a culture, throughout San Diego Blood Bank, of ethical sensitivity and compliant behavior.
• May drive company vehicles, for which they are licensed, as directed.
• Perform other related duties as assigned or requested.

Working Environment

• Subject to varying and unpredictable days and hours, including some weekends.
• Subject to assignment to a variety of sites with various temperatures and lighting conditions.
• Subject to driving suitable, well-maintained vehicles on surface streets and highways in various traffic and weather conditions.
• May require traversing stairs, slopes, elevators, escalators in a variety of cargo / loading dock environments.
• Subject to risk of possible exposure to blood borne pathogens.
• Subject to assisting in emergency care and handle crisis situations.
• Contact with donors / patients / research participants and general public under a variety of circumstances.
• Subject to overnight stay and / or working in locations outside of San Diego County.

Physical Requirements

• Light to medium lifting required, up to 45 lbs., seeking assistance and using provided equipment, such as cart, lift gate, etc., when necessary / indicated.
• Perform body motions such as; keyboard data input, bending, kneeling, crouching, stooping, twisting, stretching, reaching, climbing, lifting, pushing, pulling, grasping and gripping in the ergonomically correct manner.
• Ability to climb steps on bloodmobiles.
• Ability to walk, stand or sit for extended periods of time without a significant rest period.
• Ability to work often in small, cramped or confined spaces.
• Ability to assist with lifting and moving of donors.
• Ability to use equipment that requires a high degree of dexterity.
• Ability to communicate clearly.

Equipment Used

• Standard industry and office equipment.
• Various motor vehicles and accessories (general and specialized).

Qualifications

• Graduate of an approved Registered Nursing Program.

• Previous Blood Bank experience preferred
• Leadership experience desired.

• Current California RN License
• Current CPR Certification, BLS
• Valid Class "C" CA Driver's license preferred.