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The Technology Loan Program (TLP) Tech I position is an entry level position. TLP Tech I’s aid staff in getting laptops prepared and distributed to students at the start of each semester.  Although not primarily responsible for troubleshooting devices there will be opportunities for learning technical computing skills.
 

Duties include:

  • Assist program staff with the Technology Loan Program
    • Utilization of help ticket system
  • Prepare laptops (cleaning, sanitizing, imaging/wiping, application installation) for student use
  • Provide courteous customer support for device checkout, checkin, basic software troubleshooting, and program operations.
    • Includes answering phones, responding to emails, responding to tickets
  • Utilize Windows and Apple administrative software for deleting and reinstalling operating systems
  • Physical device security and office opening/closing
  • Daily communication/reports and general assistance to supervisor

 

Educational Value:

May complete academic work when job duties are fulfilled

Learning opportunities for improved technical skills

Cross-training opportunities for progressive growth in other technical areas

 

Job Requirements:

Occasionally lift up to 40 lbs.

Able to work with others in small team setting

No prior technical experience is required.  On the job training will be provided.

Minimum position eligibility requirements:
Must be a currently enrolled UNLV student (if during summer: enrolled for summer or Fall)

Must meet/maintain minimum enrollment and GPA requirements:

  • Domestic Undergraduate: 6 credits/semester (Fa/Sp), 2.0 GPA
  • International Undergraduate: 12 credits/semester (Fa/Sp), 2.0 GPA
  • Domestic Graduate: 3 credits/semester (FA/SP), 3.0 GPA
  • International Graduate: 9 credits/semester (Fa/Sp), 3.0 GPA

 

Hourly Rate:

Starting wage $13.50.  Semesterly increases and promotion opportunities for high performance.

 

Hours Expected:

16-20 hours per week. Typical shifts are 4-5 hours in length based upon employee availability. 

Hours range from 8a.m to 5p.m Monday through Friday. Must be available to work during normal sessions and inter-sessions (Winter Break, between semesters, etc.)